Latest In: customer experience

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Pricing Amid Inflation: McKinsey Partner Offers Data-Led Best Practices

Retail brands and consumers alike are feeling the pressure of inflation. But as we head into a new,…

Features September 27
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How Eyebuydirect Doubled Sales Since the Pandemic, Thanks to Both Technology and Trend-Watching

Eyebuydirect has focused on expansion during a period when many retailers are scaling back operations, including nearly doubling…

Features September 26
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CNBC: Walmart Expands Employee Abortion Coverage, Increases Family Planning Services

Walmart Canada Rolls Out AI-Powered Out-of-Stock Detection to All Locations

Walmart Canada is implementing an automated AI assist at all of its stores to help keep shelves stocked…

News September 20
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An African American Gen Z consumer outside talking on a smartphone. He's outside on a sunny day, looking into the distance.

Gen Z, in Their Own Words: What They Really Want from Brands and Retailers

Gen Z is arguably one of the most in-demand, and yet most elusive, generations of our time. While…

Features September 15
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4 Keys to an Impactful Global Growth Strategy

Global cross-border ecommerce sales reached nearly $3.2 trillion in 2021, according to Euromonitor International, which means international expansion…

Features September 2
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How ‘Retailtainment’ Multiplies the Impact of Experiential Spaces

Are “retailtainment” and “experiential retail” essentially different names for the same thing? Not really, although they do share…

Features August 24
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Driving Marketing ROI Through Microsegmentation

Shoppers today don’t just want the right products at the right price at the right time. They want…

Features August 23
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How Kids Foot Locker Inspires Gen Alpha…from TikTok to the Metaverse

While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the…

Features August 17
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Wish has a new CEO and he has a comeback strategy to put the app back on top.

Wish’s New CEO has his Sights Set on a Comeback — Here’s How He Plans to Do it

Not too long ago, Wish was the top shopping app in the world, but like many giants before…

Features August 11
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