Can Mobile Answer The Loyalty Question?
How do merchants sustain mutually beneficial relationships with their customers? That’s the fundamental question at the heart of…
News January 12
Latest In: customer engagement
Analyzing The Digital Consumer For 2012 Mobile Success
As retailers finalize cross-channel marketing plans and investments for 2012, most have considered the benefits of mobile strategies,…
News December 21Augmented Reality Expands; Lego Delivers Second-Generation Digital Box To All Products To Influence Customer Purchases
More retailers are employing computer-generated, augmented reality in stores to better portray product offerings. Lego, Macy’s and Ray-Ban…
News December 21Social and Mobile Integration A Valuable Part Of Cross-Channel Commerce Paradigm: Convergent Commerce Series, Part III
With mobile and social quickly emerging as the new consumer focal points, retailers need to fully understand these…
Executive Viewpoints December 15Moosejaw Implements CrossView Mobile POS To Enhance Customer Satisfaction
Moosejaw recently announced the implementation of CrossView’s new handheld mobile POS solution into Midwest stores. Based on the…
News December 1Six Ways To Transform Software Into Emotional Concepts that Customers Love and Buy
I remember a January afternoon in our start-up company’s Dallas showroom. Mycolleagues and I were perfecting our pitch…
Executive Viewpoints October 272011 Customer Engagement Awards Spotlight Innovative Retail Strategies
In its first Customer Engagement Awards, Retail TouchPoints is honoring the retail innovators that have successfully implemented unique…
Features October 203 Steps to Bridging the Gap Between Online Conversions and Buyer Intent
It’s been more than 10 years since e-Commerce became a truly viable way of doing business ― light-years…
Executive Viewpoints October 19Urban Decay Launches e-Commerce Site To Eliminate Manual Processes And Enhance Shopper Engagement
To support the growth of its online business and maximize international exposure, cosmetic retailer Urban Decay has launched…
News September 7Top Stories
