Best Buy Executive Shares Top Tips For Optimizing Loyalty Initiatives
Today’s retailers are focusing more on shrinking budgets and retaining customers than acquiring new ones. As a result,…
News February 16
Latest In: customer engagement
Study Says 80% Of Multichannel Implementations Will Fail
In the report titled “Predicts 2012: Retailers Turn to Personalized Offers Through Mobile and Social but Will Struggle…
Executive Viewpoints February 9Retailers: Are You Social-Business Ready?
Think about the last major purchase you made. How did you make the decision? Consumer Reports or reading…
Executive Viewpoints February 6Brooks Brothers Selects Fluid’s Product Customization Platform For Tailoring Apparel Online
Brooks Brothers selected a product customization tool from Fluid Inc., to offer its online shoppers custom-tailored shirts and…
News February 6InkJet Superstore Accepts Customer Engagement Award
During the National Retail Federation conference, we honored InkJetSuperStore with a Customer Engagement Award for the Social Media…
Executive Viewpoints February 1Guitar Center Optimizes Customer Engagement By Localizing In-Store Shopping Experience
Retailers who personalize the shopping experience have a better chance of building a meaningful relationship with consumers. With…
News January 20Retailers Point To Data Analysis As Key To Customer Engagement Best Practices
As the amount of readily-available retail data continues to multiply, capturing useful and accurate information can be overwhelming…
News January 18CES Session: Tapping Mobile And Social Media To Bring Shoppers In-Store
Particularly in the electronics industry, products are released at a rapid pace. To grab consumers’ attention and dollars,…
Features January 1710 Retailers Receive Customer Engagement Awards
Customer engagement is the cornerstone of success in today’s challenging retail environment, because shoppers are more empowered than…
News January 12Top Stories
