Latest In: customer engagement

4-Tell Boost Recommendations cross-sell customer engagement e-commerce retail Retail TouchPoints social media up-sell

4-Tell Increases Conversions With Personalized Product Recommendations

Consumers are demanding more relevant offers, marketing messages and merchandise options across channels. To keep pace with this…

News September 10
customer engagement digital technology in-store technology ipad loyalty program retail Retail TouchPoints Tensator

Rookie USA Deploys Tensator Virtual Assistant, Next-Generation Digital Signage

Rookie USA, a children’s sports concept store, recently added a life-sized, HD-projected virtual assistant in the image of…

News September 10
Ben & Jerry's Boston Retail Partners cloud-based POS customer engagement Deloitte digital signage Fatima D. Lora foursquare in-store technology Kasey Lobaugh Ken Morris mobile mobile pos mobile technology Motorola Solutions retail Retail TouchPoints Scala smartphones social media store associates The Home Depot Twitter

Retailers Update In-Store Technology To Offer Real-Time Customer Engagement

Consumer demand for instant access to product information is driving developments around in-store technology. Ben & Jerry’s, 4food,…

News September 4
coremetrics customer engagement e-commerce retail

Analyzing User Content Consumption Patterns To Improve Marketing Efforts

Targeting on a mass scale was the foundation of sound marketing efforts for most of the last century…

Executive Viewpoints August 13
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Intent to Buy Cartoon: #10 Stores

Every time a consumer visits a site, they have a two-way conversation with that brand, sharing important clues…

Executive Viewpoints August 10
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Retail TouchPoints Mid-Year Top 10 Webinars And White Papers

  Retailers are constantly looking for innovative strategies to help improve their businesses. This is evident as topics…

Features August 6
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Macy’s Adopts Shopkick Mobile Rewards In All 800 Locations

As mobile and localization become even more vital pieces to the shopper marketing puzzle, retailers are utilizing strategies…

News August 6
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Best Buy Canada Adopts Content Management Solutions For Cross-Channel Consistency

As cross-channel browsing and buying behaviors continue to evolve, retailers can keep pace by delivering consistent and engaging…

News August 3
articles Bejamin Moore customer engagement Customer loyalty David's Bridal e-commerce Forrester Research gamification Gartner Research infographic location-based marketing mobile mobile consumer Mobile Marketing shopper behavior social social commerce SoLoMo tablet top 10

Retail TouchPoints Top 10 Articles Of 2012

Retailers want to learn about the latest technology innovations and find out which retailers are implementing strategies around…

Features July 31
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