Latest In: customer engagement

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Have You Ever Switched After A Bad Retail Experience? The RTP Editors Spill

Recently on the RTP blog, we outlined the bottom-line impact of poor customer service. An increasing number of consumers are…

Executive Viewpoints December 10
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Kate Spade Saturday Lets Shoppers Get Creative With Product Customization

Targeting women 25 to 35 years old, Kate Spade Saturday has an extensive apparel and handbag line that…

Features December 8
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Milo’s Kitchen Creates Puppy Food Truck To Drive Product Awareness

Every day, consumers are bombarded by a slew of marketing messages, deals and offers. To stand out in…

Features December 5
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Urban Outfitters Personalizes The App Experience With Lifecycle Marketing

With more than 1.2 million mobile app users, Urban Outfitters has established a base of loyal and active…

Features December 4
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This Holiday Season, Engage And Win With Your “New CMO”

By Donna Pahel, EPiServer Today’s connected customers are always on, especially social media, and are not afraid to…

Executive Viewpoints December 1
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Retailers Get In The Holiday Spirit With Cross-Channel Campaigns

To celebrate the official kick-off of the holiday season, the RTP editorial team is sharing their thoughts on the best…

Executive Viewpoints November 26
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Overstock Takes A Bet On TV Commerce

Overstock has been an early adopter for a variety of emerging tools and technologies, including being among the…

Features November 26
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The Future Of Holiday Retail: Mobile, Beacons And Wearables, Oh My!

With Black Friday upon us, images of crowded malls, arms weighed down with shopping bags, and long lines…

Executive Viewpoints November 25
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Leading Retailers Ramp Up Holiday Hiring: Will They Keep Up The Pace?

Retailers are expecting holiday sales to reach new heights this year and, in turn, have been adding more…

Features November 24
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