BoldChat Extends Live Chat To Mobile Devices
Now that mobile consumers can access their favorite retailers with just the tap of a screen, they have…
News October 14
Latest In: customer engagement
La Cage Aux Sports Increases Table Income By 10% With Motorola
Consumers said they planned to spend 9.1% less per restaurant meal in 2014, according to a survey from…
Features October 13Lessons From The Back-To-School Season That You Can Apply To The Holiday Season
By Alicia Fiorletta, Senior Editor I always find the back-to-school season to be an interesting time for retail.…
Executive Viewpoints October 7
Only 25% Of Affluent Consumers Prefer To Shop In Stores
During an ideal brick-and-mortar experience, store associates play an important role in engaging with customers and generating sales.…
Features September 24
3 Secrets To Drive Customer Engagement On Your Web Site
Online engagement is quickly becoming the number one performance indicator of an effective web site. Through successful customer…
Executive Viewpoints September 22From The Lab Gives Beauty Lovers A Look At Innovative Products
By Alicia Fiorletta, Senior Editor As a consumer, I’ve always been a bit of a beauty junkie. But…
Executive Viewpoints September 183 Ways To Fix Your (Shopping Cart) Abandonment Issues
By David Rekuc, Ripen eCommerce Last year e-Commerce owners lost an estimated $1.79 trillion dollars in abandoned shopping…
Executive Viewpoints September 15How To Use Technology To Provide A Better Customer Experience
By Scott Kreisberg, One Step Retail Solutions I’ve been in the retail industry for more than 20 years…
Executive Viewpoints September 12Starbucks Rethinks The Brick-And-Mortar Store
Starbucks recently announced that it will be unveiling new store formats to address the wants and needs of…
Executive Viewpoints September 10Top Stories
