Latest In: customer engagement

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Stylitics Enters E-Commerce Market With ClosetSpace Outfit Shop

By Alicia Fiorletta, Senior Editor How many times have you opened your closet and muttered to yourself: “I…

Executive Viewpoints April 9
AT Kearney communication channels customer engagement personalization

Creating PACTS To Enhance Customer Experience

In today’s digitally disrupted world, leading players are creating superior customer care with interactions that are personalized, accurate,…

Features April 8
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How To Foster Employee And Consumer Advocates

By Alicia Fiorletta, Senior Editor  I’m pretty sure every retailer wants to learn how to turn their customers…

Executive Viewpoints April 7
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By Alicia Fiorletta, Senior Editor  It can be easy to get lost in the highly measurement-driven, technical, and…

Executive Viewpoints March 26
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Alex & Ani, Rent The Runway Share How They Customize The App Experience

Over the past few months, we’ve seen a lot of retailers invest heavily in content. Whether it’s high-quality…

Executive Viewpoints March 24
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Using Mobile To Address Unknown Needs

At #TheRealFD, FD Mobile Show at the Digital Sandbox in New York City, Ian Thiel of Optimizely indicated…

Executive Viewpoints March 24
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Does Your E-Commerce Business Need A Mobile App?

By Satya Ganni, MartMobi If you are sitting at Starbucks, have a look around. You will probably see…

Executive Viewpoints March 23
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Building Retail Success With Analytics

By Venkat Viswanathan, LatentView Analytics Today’s retailers are faced with numerous challenges. The rise of omnichannel retailing and the…

Executive Viewpoints March 16
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Superdry Rolls Out iPads In All UK Stores

Superdry, a British premium fashion retailer, has collaborated with multichannel retail specialist One iota to install iPads in…

News March 10
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