Latest In: customer behavior
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The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on…
Features
February 7
anna arwidi axis customer behavior retail analytics
By Anna Arwidi, Axis Data is increasingly at the heart of every business. The ability to collect, analyze…
Executive Viewpoints
February 12
automation content customer behavior email marketing holiday season testing
By Cynthia Price, Director of Marketing, Emma If your inbox is anything like mine this time of year,…
Executive Viewpoints
December 22
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
crosschannel customer behavior research recap signal unified customer view
Only 6% of marketers say they have attained a single view of customers to support their cross-channel marketing…
News
May 12
analytics customer behavior e-commerce in-store analytics retail Retail TouchPoints
E-Commerce retailers have access to a wealth of information on customers: the links they click, the products they…
News
September 17
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I am sure that you have been a party to animated debates about Nature vs. Nurture in the…
News
April 16
Accenture customer behavior Oxford Economics research retail Retail TouchPoints shopper behavior
After surveying 600 business executives and 10,000 consumers in 10 countries, Accenture has outlined 10 behavioral elements that…
Features
February 11
crm customer behavior customer relationship management daily news e-tailing group Lauren Freedman Lorna Pappas MyBuys personalization preferences Retail TouchPoints
As customer shopping patterns and the devices used to research and make purchases continue to transform, the retailer’s…
News
August 22
Adena DeMonte Alexandra Wilkis Wilson Android Badgeville best buy bunchball check-in apps customer behavior e-commerce eBay ecommerce enterprise engagement Enterprise Gamification foursquare Gabe Zichermann Gamification By Design Gamification Co gaming strategies Gartner Research Gilt Groupe Groupon in-store traffic iPhone loyal customers loyalty programs mobile apps National Retail Federation NRF12 Rajat Paharia retail Retail TouchPoints shopkick shopping
This is Part III of “Gamification In Retail,” a four-part series discussing the growth of gamification: what it…
News
March 27