Unintended Consequences Of The American Express/Costco Breakup: Churn
By Frederick Felman, Recurly The long-heralded breakup of Costco and American Express, announced on February 12, 2015, has…
Executive Viewpoints June 17By Frederick Felman, Recurly The long-heralded breakup of Costco and American Express, announced on February 12, 2015, has…
Executive Viewpoints June 17Loyalty programs are gaining steam as retailers of all sizes look to attract new customers and build relationships…
Executive Viewpoints April 19On October 1, the long-awaited EMV liability shift took effect nationwide, putting full financial responsibility on all retailers…
Executive Viewpoints October 7By Matthew Goche, Sungard Availability Services Home Depot. Jimmy Johns and Wendy’s. REI. And the list grows practically daily…
Executive Viewpoints October 6GameStop and Alliance Data Systems are introducing a GameStop-branded private label credit card program. Alliance Data’s Retail Services…
News September 11Keeping customer information safe is imperative to establishing customer trust and loyalty. Every day, retailers are tasked to…
Features December 28In a new survey, Pitney Bowes revealed consumers’ sensitivities and perceptions about personal data and their willingness to…
News June 5In light of economic uncertainty, consumers have been seeking deals and completing purchases with cash or debit card…
News December 12Focused on providing customers with an optimal experience, Custom Business Solutions, Inc. (CBS) partnered with Texas-based Movie Tavern,…
Features December 23