How AI-Driven Search and Personalization Boosted AOV 5.5% for Freedom Furniture
Freedom Furniture is a well-known Australian homewares retailer that’s been operating since 1981 and now has 47 stores…
Features February 6
Latest In: coveo
Modernizing the Grocery Store: How AI is Helping Shoppers and Grocery Brands Get in Sync
The grocery sector is primed to benefit significantly from the opportunity that AI presents, both for retailers and…
Executive Viewpoints July 16
3 Winning Omnichannel Strategies for Unifying the In-Store and Online Shopping Experiences
Malls have been gathering places for moviegoers, mall walkers and of course shoppers for decades. As consumers turned…
Executive Viewpoints November 6
Sponsored
The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Three Strategies to Employ in 2023 to Boost Retail Profitability in Spite of Inflation and Economic Uncertainty
The post-COVID-19 retail recovery hasn’t quite gone according to plan. However, during the height of the global pandemic,…
Executive Viewpoints December 23
Google’s Former Chief Evangelist Shares the Secret to Ecommerce Profitability
It’s hard to turn a profit in ecommerce, and for a long time that didn’t matter. But as…
Features December 16
3 Expert Perspectives on Why Margin, Experience and Loyalty Will be Key to Winning Holiday 2022
Inflation and the threat of recession are defining aspects of the 2022 holiday season, but the potential bad…
Features September 22
Davines Boosts Conversion With Personalization-Powered Social Proof
Among the challenges faced by eco-friendly haircare brand Davines during the COVID-19 pandemic was a loss of word-of-mouth…
Features August 30
How Brands Can Bridge the ‘Experience Gap’ to Engage Online Shoppers
Once the pandemic is over for good (thankfully), we’ll have the chance to process what happened over the…
Executive Viewpoints May 31
Study: Even Anonymous Online Customers Leave Multiple ‘Clues’ Indicating Purchase Intent
One of the top digital challenges faced by retailers is driving shoppers to their ecosystem in the first…
Features February 11Top Stories
Latest Podcasts
Latest Resources
