Latest In: Coronavirus

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J.Crew Files For Chapter 11 Bankruptcy, Raises $400 Million To Continue Operations

J.Crew has become the first national retail chain to file for Chapter 11 bankruptcy during the COVID-19 pandemic.…

News May 4
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COVID-19 CX Strategies: Transparency, Empathy And Communication Are Vital

Customer interactions during a crisis can be difficult: while retailers don’t want to act like they can’t see…

Features May 4
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Hanna Andersson Is Sending Teddy Bears To Lift Lockdown Blues

Shelter-in-place orders can be particularly tough on children, but communities the world over have responded creatively with fun…

News May 1
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Amazon Boosts Q1 Sales 25.4%; Bezos Plans $4B In Q2 COVID-19 Expenditures

To virtually no one’s surprise, Amazon saw a dramatic increase in its net retail sales during the first…

News May 1
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CNBC: J.Crew May Be Exploring A Bankruptcy Filing, Along With Neiman Marcus And JCPenney

J.Crew is reportedly preparing for a bankruptcy filing that could come as soon as this weekend, people familiar…

News May 1
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Macy’s, Starbucks And Five Below Take Unique Approaches To Reopening Strategies

Retailers’ reopening challenges vary significantly, due to a wide range of state and local legislation as well as…

News April 30
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7-Eleven Expands Delivery Options With DoorDash, Postmates Partnerships

Seeking to expand options for on-demand delivery during the COVID-19 pandemic, 7-Eleven has entered new alliances with DoorDash…

News April 30
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Videotel Digital Releases Contactless Digital Signage For Providing COVID-19 Updates

Videotel Digital, a digital signage solution provider, has introduced the WAVE to Play, a contactless digital touchscreen. The…

News April 30
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Essential Workers’ COVID-19 Expenses Spur 400% Spike In Advance Access To Salaries

Six weeks into the pandemic, workers are shifting their spending from COVID-19-related expenses to a broader range of…

News April 29
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