Latest In: conversational ai

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How Conversational AI is Shifting SMS from a Marketing Tool to a Service Channel

From the moment that it became socially acceptable (and technically possible) to send marketing text messages, brands have…

Features September 9
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Google's Lilian Rincon outlines new AI advances in shopping at the I/O conference for developers.

Google Brings Advanced AI Capabilities to Search, Including Virtual Try-On, Agentic Checkout

Shopping is one of the primary tasks for which people use Google; in fact, people shop across Google…

News May 21
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Mylow logo from Lowe's

Lowe’s Teams with OpenAI to Develop AI Assistant for Homeowners

Lowe’s has a new sales associate — Mylow, a conversational AI agent available anywhere, anytime for MyLowe’s loyalty…

News March 11
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Alibaba.com President Kuo Zhang at CoCreate 2024.

Alibaba Seeks to Enable Entrepreneurs with New Sourcing and Financing Tools

’Tis the season…of marketplace seller conferences: Walmart kicked things off in late August with Let’s Grow!, Amazon Accelerate…

Features September 9
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Alibaba executives and former Olympians discuss the new business accelerator partnership with the IOC.

How Alibaba is Helping Olympians ‘Bridge the Divide Between Sportsmanship and Entrepreneurship’

For two and a half weeks, the eyes of the world are turned to Paris for the latest…

Features August 2
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Meta unveils new AI tools.

Meta Debuts Suite of New AI Tools Including Chatbots, Celeb Voices and Image Editing

Meta debuted a series of new AI-powered tools for its social platforms, including Facebook, Instagram, Messenger and WhatsApp,…

News September 28
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Goodcall Offers Local Businesses a 24/7 Conversational Phone Assistant

Goodcall has launched a conversational AI platform with a 24/7 phone assistant designed for local businesses. The company…

News September 9
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