Omnichannel Convenience Vs. Unique Experience: How Can Retailers Find The Right Balance?
A recent consumer survey from JDA revealed that consumers don’t expect special or unique experiences when shopping in…
Executive Viewpoints August 16
Latest In: Convenience
Study: Consumers Prefer Convenience Of BOPIS Over Experience
Even though mobile, social and e-Commerce sales are booming, JDA’s latest Consumer Survey revealed that more than half…
News August 4
3 Guiding Principles Of Developing A 1-to-1 Customer Experience
The 1-to-1 customer experience: it’s what your shoppers expect. They experience it with Netflix and Facebook on a…
Executive Viewpoints January 18
Lidl Could Be Big: Analyst Projects $8.8 Billion In U.S. Sales By 2023
Lidl, the German no-frills grocery retailer with more than 10,000 grocery stores throughout Europe, currently has a low…
Features December 28
Top Tips For Building A Sustainable Subscription Service
Although Unilever’s $1 billion acquisition of Dollar Shave Club may have paved the way for other industry disruptors…
News November 15Why A Few Bad Reviews Won’t Ruin Your Business
By Jordan Garner, Trustpilot Online reviews are no longer just convenient, they are now critical to a consumer’s…
Executive Viewpoints August 15The Micro-Shopping Event Is Here to Stay
By Jenn Markey, 360pi Today’s retailers and shoppers seem discount addicted – while the former serially presents new…
Executive Viewpoints August 8The 4 Cs for Driving Profit From Returns
By Patrick Allard, Newgistics Whether online retailers like to admit it, returns have always been an important part…
Executive Viewpoints May 6
5 Brand Activation Tips For Retailers To Cross The Digital-Experiential Divide
In order to drive consumer actions in the moment, it is essential that brands pay attention to where…
Executive Viewpoints April 26Top Stories
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