ACI Worldwide consumers data breach data security fraud payments research recap trust
More than one quarter (29%) of consumers worldwide do not trust retailers and restaurants to protect their stored…
News
October 21
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Consumers spend approximately 79 days researching a major purchase, with 80% of these consumers starting the process online,…
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October 23
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Seven out of 10 shoppers prefer to shop online versus going to a store, according to new research…
Features
July 2
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As more consumers continue to shop this holiday, 84% plan to complete their “Santa lists” by shopping online.…
Executive Viewpoints
December 18
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This back-to-school season looks promising for both retailers and consumers. In fact, most consumers said they plan to…
Executive Viewpoints
August 21
A.T. Kearney Aberdeen Group best buy Bob Willett Christina Heggie Christopher Krywulak connected consumer connected consumer series consumers customer data customer engagement customer experience Customer loyalty customer satisfaction customer service Facebook Forrester Research Gary Schwartz Google Impact Mobile in-store experience iQmetrix Jump.ca Katalyst Group Kevin Permenter Kris Parker loyalty programs Mary Anna Gunn merchandising merchandising decisions mobile mobile app mobile technology Motion Computing National Retail Federation NRF12 online experience personalized offers Pinterest Retail Systems Research Retail TouchPoints RSR Research Scott Knaul social media social shopper Steve Rowen store variability Tesco user friendly workforce management
Retail TouchPoints recently completed its eight-part webinar series covering the most challenging issues on retailers’ minds and in…
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July 3
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As competition in the retail industry continues to soar, retailers are diving into savvy consumers’ five senses to…
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July 2
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Editor’s note: This article is an excerpt from Schwartz’ upcoming novel titled: Fast Shopper, Slow Store due to…
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June 5
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In a new survey, Pitney Bowes revealed consumers’ sensitivities and perceptions about personal data and their willingness to…
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June 5