Survey: Physical Stores Offer Chance to Restore Consumer Desire for Control
The effects of the pandemic have left many consumers feeling powerless over their social lives, work lives, and…
News May 12
Latest In: consumer study
Making Click-and-Collect a Moment to Connect
A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to…
Executive Viewpoints March 24
10 Consumer Trends Shaping the Future of Retail
Seismic shifts in consumer trends accelerated by the pandemic will have long-lasting implications for the retail industry at…
Features February 3
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
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