Consumers Love AI Search and In-Store Shopping — and Retailers Need to Deliver Both
Consumers have always done the bulk of their shopping in stores, and the latest Future Consumer Index from…
Features August 19
Latest In: consumer research
Forget About Gen Z — Overlooked Gen X Spends the Most, and will Through 2033
As brands court Gen Z, they may be missing out on a significant opportunity — Gen X. New…
Features July 24
Ebay Recommerce Report Finds that Buying Used is Becoming a Lifestyle Choice
Ebay, the OG of online resale, has released its fourth annual Recommerce Report highlighting what many of us…
News May 23
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
ICSC Research: New Store Openings Boost Online Sales 6.9%
New research from trade organization ICSC highlights the inextricable link between physical stores and online sales and the…
News December 14
Accenture: Rise of the ‘Resilient Consumer’ Requires More Nuanced Retail Strategies
Accenture surveyed more than 10,000 consumers in 16 countries and found that although we’re living in a time…
Features July 28
How Rising AR Adoption is Driving Snap’s Commerce Strategy
When Snapchat first hit the scene back in 2011 it was an instantaneous hit with younger audiences because…
Features September 28
Execs from Aerie, Coach, Forever 21 to Demystify Gen Z at NYC Event
Gen Z had $360 billion in disposable income in 2021 and this demographic’s spending power is always growing.…
News September 2
Apparel Ousts Electronics as Most Popular Online Shopping Category
Three years ago, electronics were by far the top product category that consumers bought online, but new research…
News February 11
Retailers’ Big Opportunity? ‘Create New Shoppers,’ Advises Kantar SVP
Arguably, no event has disrupted the context of our everyday lives than COVID-19, and while easing regulations have…
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