Fickle Consumers? CVS Prescribes its CarePass Paid Loyalty Program
When asked the first thing that comes to mind when one thinks of CVS, chances are good that…
Features October 12
Latest In: consumer loyalty
Salesforce’s Top 5 Predictions for Holiday 2022
Editor’s note: This article has been condensed and repurposed from an existing article from Salesforce. With rising gas…
Executive Viewpoints July 26
Exclusive Q&A: Ecommerce Winners Focus on What Customers are Seeking vs. the Products They’re Selling
Author Raj De Datta believes that the companies that are winning today in the crowded terrain of cyberspace are those focusing on the solutions…
Features September 8
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
2016 To Usher In The Cognitive Commerce Era
The 2015 holiday shopping season served as a litmus test for retailers, underscoring the need to deliver seamless…
Executive Viewpoints March 1
Consumer Goods Intelligence Suite Helps Gauge And Bolster Consumer Loyalty
Retailers and CPG brands need to better understand the consumer if they want to engage them at every…
News October 6
Email Marketing Helps Retailers Connect Online And In-Store Experiences
Retailers are working to better integrate their brick-and-mortar and online strategies in order to create a more unified…
News May 5The Politics-Retail Connection
It is always at this juncture in the presidential primaries, when candidates are clawing for last minute positioning,…
News April 24Top Stories
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