Latest In: COLLOQUY

COLLOQUY customer experience data loyalty programs offers personalization research recap

60% Of Retailers Lack The Data To Successfully Personalize Campaigns

As many as 60% of retailers admitted that they do not have reliable or sufficient data to ensure…

News February 24
COLLOQUY customer engagement incentives loyalty programs research recap

Do Loyalty Program Tiers Matter?

Customer loyalty and rewards programs are designed to enhance the overall brand experience, boost engagement and generate more…

News May 27
COLLOQUY Gilt Groupe loyalty report Office Depot Sephora starbucks

Retailers Seek To Differentiate, Customize Loyalty Programs

  Following is Part 1 of the two-part report, titled: Customer Loyalty In 2013 And Beyond. In this…

News July 23
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Cabela’s, Express And SUBWAY Receive Nominations For COLLOQUY Loyalty Awards

Best-in-class retailers are revamping their loyalty programs to better integrate with emerging technologies and channels, such as smartphones…

Features July 9
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COLLOQUY Names Best Loyalty Marketing Initiatves

In its most recent issue, COLLOQUY magazine celebrates its 20th anniversary with a list saluting the leading loyalty…

News May 12
COLLOQUY crm customer-centric loyalty retail loyalty index Walmart

Walmart & Costco Lead Loyalty Pack In Colloquy’s 2010 Retail Loyalty Index

Customers claim the highest loyalty to Walmart in many of the grocery, personal care and department store regional…

News April 15
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