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The divide between brand and performance marketing is costing retailers revenue. Against today’s collapsed marketing funnel, the old…
Executive Viewpoints
October 15
Clarins instore experience Tensator
I was intrigued with a story from my colleague Alicia Fiorletta about how Clarins, the cosmetics and fragrance…
Editor's Perspective
June 4
Clarins digital signage Tensator Virtual Assistant
While some consumers who visit department stores are shopping with a purpose, others are browsing casually, hoping that…
Features
June 2
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Well, sort of. Based on attendance here at #FashionDigitalNY, very few have “content” in their titles and allocate…
Executive Viewpoints
October 9
brand-generated content Clarins content marketing customer-generated content Social Q&A Turnto Networks
Feedback from friends, family and trusted sources is invaluable to consumers. Especially when it comes to buying new…
Executive Viewpoints
August 22
Clarins customer complaints Retail TouchPoints Social Chatter Social Q&A Turnto Networks
Shoppers often seek advice from other users before they spend money on a new skin care treatment. In…
News
August 2