Making The Retail Moments That Matter Most Positively Contagious
By Derek Dykens, Cisco Flu season is upon us and catching the bug is not all that has…
Executive Viewpoints November 19
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5 Steps To Creating A Better In-Store Customer Experience
By Derek Dykens, Cisco Traditional retailers are feeling immense pressure to improve the in-store customer experience as innovative,…
Executive Viewpoints March 26
With $187 Billion At Stake, Don’t Neglect Employee Productivity Investments
If retailers aren’t already investing in employee productivity, they should start now. They could collectively be missing out…
News February 14
How The Internet Of Things Is Making “Frictionless Retail” A Reality
Reducing friction has long been a goal in the retail industry, but the promise of “frictionless retail” has…
Executive Viewpoints August 9From The Ground To The Grocer: How The Internet Of Everything Is Transforming Food Retailing
By Shaun Kirby, Chief Technology Officer, Cisco Consulting Services From the ground to the grocer, farmers, food brands…
Executive Viewpoints November 30
Cisco Research: Hyper-Relevance Is Key To Winning Digital Shoppers
The modern, digital consumer expects a rich retail experience that provides value and convenience across all channels. To…
Features January 16
EGain To Acquire Exony For $16.1M
EGain, a customer engagement solution provider, has signed a definitive agreement to acquire contact center software provider Exony…
News August 1Über Digital Consumers Demand More Connected Store Experiences
More shoppers are demanding increasingly immersive and connected experiences. As they do, retailers must embrace state-of-the-art solutions that…
News January 31Travelocity Founder To Deliver Keynote at NRFtech 2011
Terry Jones, Founder of Travelocity.com and Chairman of Kayak.com, will deliver the keynote address at the National Retail…
News July 27Top Stories
