Latest In: CFI Group

Quality Of Store Associate Interactions Need Improvement: RSB Survey

CFI Group, a customer satisfaction and analytics firm, has released findings from its inaugural Retail Satisfaction Barometer (RSB)…

Features September 23

Competing Beyond Price To Maximize Customer Loyalty

  Following is Part 3 of the Retail TouchPoints series focused on Pricing Challenges In An Omnichannel World.…

News February 4