How to Make your Beauty Routine More Eco-Friendly
As each year passes, climate change is becoming more apparent around the world. And no matter how relatively…
Executive Viewpoints December 13
Latest In: Capgemini
The New Retail Frontier: Where Sustainability Meets Customer Loyalty
Sustainability is an enormous social issue and it’s here to stay. That is why it’s no surprise that…
Executive Viewpoints July 6
Look to Immersive Experiences to Increase Conversion and Loyalty with Better CX
Customer standards for digital commerce experiences keep increasing, with 88% saying they expect companies to “accelerate digital initiatives”…
Executive Viewpoints November 16
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Has Robotics Finally Arrived? Benefits Emerge in the Store, Microfulfillment Center and Last Mile
Robots are already an established part of large-scale warehouses run by behemoths like Amazon. They move swiftly and…
Features November 2
Four Customer Experience and Commerce Trends That Will Define 2021
The landscape of commerce and delivering customer experience changed dramatically over the past year, as millions of shoppers…
Executive Viewpoints February 1
FILA Site Enhancements Boost Conversions, Dramatically Reduce Bounce Rates
Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies…
Features December 2
Take a Step Outside: How Collaboration Enables Retailers to Understand Customer Context
The 360-degree customer view is the Holy Grail of today’s retail industry. Consumers are increasingly demanding personalized, seamless…
Executive Viewpoints October 5
Capgemini Helps Retailers Empower Shoppers’ Smart Devices
Capgemini’s Smart Store Guide is a solution that helps retailers provide a rich customer experience for shoppers. Powered…
News September 17
CVS To Offer PayPal And Venmo Touch-Free Payments
Responding to an escalating demand for contactless payment options, CVS Pharmacy will offer PayPal and Venmo QR code…
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