Latest In: business value

augmented reality business value cross-channel strategy daily news engagement IBM loyalty mobile personalization

IBM Unveils Augmented Reality Mobile Shopping App For In-Store Engagement

Shoppers are demanding more personalized offers, communications and item recommendations from retailers today. As a result, they are…

News July 20
business value Claude Guay customer engagement customer satisfaction iPerceptions Kodak Gallery VoC Voice of customer

Kodak Gallery Ups Web Site Satisfaction By 30% With iPerceptions VoC Analytics

Kodak Gallery improved web site satisfaction by 30% and raised its Net Promoter Score (NPS) by 57% year-over-year…

News March 27
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank