Latest In: bots

bots DDoS attacks ecommerce rtpholiday2016 site traffic web security web site performance

4 Ways To Protect E-Commerce Sites Against Bad Bots

With e-Commerce sales jumping 18% on Thanksgiving Day and Black Friday, and climbing another 10% on Cyber Monday,…

News November 29
bot automation bots content e-commerce price changes site traffic web scraping

Why You Need To Prevent Web Scraping For Your Online Business

By Edward Roberts, Distil Networks Imagine you are responsible for product pricing on an e-Commerce web site. You…

Executive Viewpoints November 7
1800flowers artificial intellligence bots crm ebagscom machine learning marketing optimization optimove zynga

CRM Bot Automates Campaign Analysis Chores

A CRM optimization bot employing artificial intelligence (AI) and machine learning has been introduced by Optimove. The Optibot…

News October 5
#rsp16 advocate army analytics bots consumer behavior editor Q&A lifecycle omnichannel retail planning and strategy series webinar

#RSP16 Webinars Spark Editors’ Interest

From Sept. 19-22, Retail TouchPoints will be presenting seven webinars as part of the #RSP16 Retail Strategy &…

Executive Viewpoints September 14
Amazon bots broadway Hamilton lessons MSRP pricing price optimization pricing tickets

3 Lessons For Retailers From Broadway’s Pricing Competition

By Adam Blair, Executive Editor Even if you don’t follow the Broadway theater scene, you may have heard…

Executive Viewpoints August 2
Amazon bots broadway editor's perspective lessons price optimization pricing tickets

3 Lessons For Retailers From Broadway’s Pricing Competition

Even if you don’t follow the Broadway theater scene, you may have heard about a show called Hamilton. This…

Editor's Perspective August 2
app communication bots email communication marketing channels mobile customer engagement mobile messaging

Bots Aren’t Killing Marketing Channels — They’re Enhancing Them

By Anthony Nicalo, Mobify Every time new technology comes out, advocates pronounce all older technologies dead. But we…

Executive Viewpoints June 6
automation bots customer service engagement facebook messenger social wechat

Does Facebook Messenger Signal More Automated Customer Service Ahead?

While social media has become an important retail vehicle for marketing and consumer engagement, Facebook’s new API for…

News April 18
advertising bots branding chat customer service editor Q&A kik real-time engagement

Will Users Kick Kik’s Bots To The Curb?

Last week, chat app Kik launched a new feature that The Wall Street Journal noted “could be the future of…

Executive Viewpoints August 6
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank