From Checkout to Trust Layer: How Merchants Can Prepare for Agentic Commerce
For more than two decades, online checkout, from the “buy now” button to the credit card prompt to…
Executive Viewpoints April 22
Latest In: Boston Consulting Group
How Payment Data is Shaping the Future of Retail
Retailers have endured something of a rollercoaster ride over the last few years, but the good news is…
Executive Viewpoints October 12
How to Put Your Best Foot Forward in Retail Media
Retailers that have recently launched their own retail media businesses should learn from what the established leaders already…
Executive Viewpoints March 14
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
How MACH Technologies Help Retailers Foster a Dynamic Customer Experience
The pace of technological change — as well as consumers’ increasing demand for always-on-shopping, anytime, anywhere — has…
Executive Viewpoints September 7
Macy’s Names Gennette’s Successor as CEO Plans 2024 Retirement
Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total…
News March 29
JCPenney Names New Transformation and Strategy Officer
JCPenney has appointed Keith Melker as its new Chief Strategy and Transformation Officer. Key areas of focus will…
News February 6
How Data and Digital Solutions are Expanding Retail Sustainability
We hear a lot about brands investing in multi-channel retail to meet their customers where they want to…
Executive Viewpoints March 25
Macy’s Names Permanent CFO
Macy’s has appointed Adrian Mitchell as its new CFO, effective Nov. 2. Mitchell will take on responsibility for…
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