#RIC19: Marketing/Customer Engagement And Omnichannel CX Sessions
(l. to r.) Andrew Gaffney, Retail TouchPoints; Katharine Bahamonde Monasebian, Barneys New York; Todd Treonze, Brooks Brothers The…
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#RIC19: Quick Quotes From The Retail Innovation Conference
The fifth annual Retail Innovation Conference is now in the books, and Retail TouchPoints will be providing complete…
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Helzberg Diamonds, along with three jewelry industry suppliers and third-party administrator UL, are collaborating to launch the TrustChain Initiative.…
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In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
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Amazon-Berkshire Hathaway-Chase Health Care Venture Puts Pressure On Top Pharmacy Players
Among the many predictions regarding Amazon’s next move, health care has been among the top options, particularly since…
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Is Good Karma The Newest Customer Reward?
Several years ago I heard a futurist predict what the retail economy would be like by 2020. One…
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