[24]7.ai Unveils New Conversational Commerce Capabilities For AIVA Chatbot
[24]7.ai, a customer engagement solutions company, has debuted advanced conversational capabilities for its AI-powered virtual agent [24]7 AIVA. The…
News September 20
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Friction Is Your Retail Enemy
Netflix did not kill Blockbuster. It is true that Blockbuster would have survived longer had Netflix not come…
Executive Viewpoints September 12
Forever 21 Increases AOV 20% With AI-Powered Visual Search And Navigation
Forever 21 is taking steps to move beyond text-based online search, offering shoppers AI-powered visual search and navigation…
News August 23
Zippin Opens First Cashierless Concept Store In San Francisco
Zippin, an AI-driven software platform designed to provide an autonomous checkout-free experience for shoppers, has opened a concept…
News August 20
Deputy Debuts AI-Powered Auto-Scheduling
Deputy, a workforce management software platform, has launched Auto-Scheduling, a solution designed to enable companies to create, optimize…
News July 12
Alibaba, Guess Fuse Fashion And AI With Hong Kong Concept Store
Alibaba debuted its FashionAI concept store on July 4 at Hong Kong Polytechnic University (PolyU) in an effort…
News July 10
The ABCs Of Retail Cybersecurity: Protecting Assets, Brand And Customers
There’s something uniquely gratifying about a shopping bag full of new goods or a big brown box waiting…
Executive Viewpoints July 6Study: Chatbots Will Save Retailers, Banks And Health Care Providers $11 Billion Per Year
Retailers, banks and health care companies that implement chatbots can save as much as $11.5 billion annually by…
News July 3
Marks & Spencer-Microsoft Partnership Will Leverage AI In Retail Operations
Marks & Spencer (M&S) is turning to AI to sharpen its appeal to customers through a partnership with Microsoft. The…
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