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‘OG’ Reseller Goodwill Wants a Piece of the Online Action

Exclusive Q&A: Cashierless Grocery Requires a ‘Very Human Response to the Customer’

As Cannabis Goes Mainstream, Opportunity Grows for Traditional Retailers

How Rising AR Adoption is Driving Snap’s Commerce Strategy

Pricing Amid Inflation: McKinsey Partner Offers Data-Led Best Practices

How Eyebuydirect Doubled Sales Since the Pandemic, Thanks to Both Technology and Trend-Watching

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RICE 2022 Keynote: How to Turn Word of Mouth Into a Mighty Marketing Weapon

As a marketing tool, word of mouth outperforms paid advertising on multiple levels, according to Jonah Berger, a marketing professor at the…

Google Takes Window Shopping to the Next Level with Shoppable Street Murals

Google Shopping and American Express have teamed up to celebrate small businesses this holiday season with a new take on the classic…

Confirmit Names New CEO

Kyle Ferguson has joined Confirmit as CEO. He was previously CEO at Fraedom, a global financial technology company, and led the company…

Exclusive Poshmark CMO Q&A: How Social Commerce Creates A Network Effect On A Personal Level

As retail and social media channels increasingly intertwine, the concept of “social commerce” is making its mark. One strong example is Poshmark,…

Card Companies Move Toward Friction-Free Online Checkout

E-Commerce checkout friction can be a deal breaker: 85% of online shoppers reported that they have abandoned a purchase upon reaching a…

Mastercard Speeds Transactions With ‘No Signature Required’ Worldwide

Cardholder signatures, both at the point of sale and on the backs of credit and debit cards, will now be optional for…

Retailers Decry Supreme Court Decision In Amex Swipe Fee Case

In a 5-4 decision, the U.S. Supreme Court ruled in favor of American Express over the fees charged to merchants for credit…

American Express Drops POS Signature Requirement Worldwide

Beginning in April 2018, consumers using American Express cards at any point of sale around the world will no longer need to…

Costco Moves Past Visa Transition To Boost Net Sales And Income

Costco has increased net sales approximately 2% for both its Q4 and fiscal 2016, while comparable store sales have remained flat. Net…

American Express Named Top Finance Brand For Mobile Experiences

American Express was voted the best financial services brand for mobile experiences, according to Future of Finance, a report from digital experience…

Will Small Business Saturday 2015 Surpass Last Year’s Bonanza?

With all the hype for Black Friday and Cyber Monday deals already kicking off the holiday season, it’s easy for small and…

American Express Allows Members To Use Rewards Points On BestBuy.com

Best Buy and American Express have partnered to enable American Express U.S. card members enrolled in the Membership Rewards program to use their…

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The Guide to Customer Engagement in the Retail Industry

Ask (and Answer) These 3 Questions Before Launching a Third-Party Marketplace

How Retailers Are Embracing Tech to Tackle Staffing Shortages

55% of Consumers to Alter Holiday Spending as Recession Concerns Loom

5 Ways Brands Are Embracing the Metaverse Moment

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