The Returns Blind Spot: Why Retailers Lose Customers After Checkout
Every holiday season, retailers pour resources into making their checkout experiences accessible. They audit shopping carts, test payment…
Executive Viewpoints February 19
Latest In: accessibility
Accessible Retail: The Benefits of Making a Welcoming Website for Everyone
What do Beyoncé, Harvard University and Target have in common? Each has faced legal action over claims they…
Executive Viewpoints May 9
1 in 4 American Adults Have a Disability — Does Your Site Give Them a Great Shopping Experience?
Digital accessibility is becoming a big topic in retail, and it’s easy to see why: one in four…
Features February 16
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Inside the Metaverse Mania: Experts Identify 4 Key Challenges and Opportunities
The metaverse seems to be everywhere these days, while technically being nowhere. (Its entirely virtual existence is the…
Features January 25
Three Ways Retailers Can Avoid Accessibility Lawsuits and Reach Even More Customers Online
The COVID-19 pandemic has only heightened the move away from the physical walk down store aisles to the…
Executive Viewpoints May 20
The ABCs of Digital Accessibility (and Beware of Shortcuts!)
Expanding your market share is always a good thing. That’s why digital accessibility should be on the minds…
Executive Viewpoints April 21
3 Reasons Why E-Retailers Need to Address Digital Accessibility Now
The COVID-19 pandemic triggered a surge in ecommerce growth across the U.S. retail industry, as many consumers now…
Executive Viewpoints March 15TOMS Expands Payment Options
TOMS has partnered with Klarna, an alternative payments provider, to offer U.S. shoppers two new options at the online…
News August 1
ARC Helps Retailers Access Analytics And Knowledge Base To Meet Business Goals
The Paciello Group has launched the Accessibility Resource Center (ARC), an accessibility platform designed to let retail managers…
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