Latest In: Aberdeen Group

Aberdeen Group Best-in-class strategies to overcome disconnected customer experience customer data customer experience mid-market retail Retail TouchPoints store operations

Mid-Market Retailers Compete Using Cross-Channel Execution

More mid-market retailers are embracing cross-channel strategies in order to compete in an increasingly challenging marketplace. Almost one…

Features March 11
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Cloud-based Portals Streamline Retailer-Supplier Collaboration

  This is Part 4 of the Retail TouchPoints series, titled: Retailer-Supplier Collaboration: The New Operational Imperative. Click…

News March 5
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StopLift Scan Avoidance Technology Helps Prevent Loss At Checkout

In-store retail shrinkage continues to concern retailers already faced by thinning profit margins. As many as 39% of…

News March 4
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Retailer-Supplier Collaboration: New Rationale Justifies Investment

This is Part 1 of the Retail TouchPoints series, titled: Retailer-Supplier Collaboration: The New Operational Imperative. Based on…

News February 11
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BI Gains Traction In WFM Solutions For Improving Customer Service

Insightful and informed store associates are essential to improving in-store customer engagement and positive brand experiences. Yet many…

Features December 20
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Cloud Services Move Toward Saturation In Retail

  Following is Part 3 of the Retail TouchPoints series focused on Creating Winning Cloud Strategies. In this…

News November 19
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How To Use ‘Big Data’ In A Sentence(And A Business Plan) By Debbie Hauss, Editor-in-Chief There was a…

Executive Viewpoints October 31
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Social And Mobile: The Next Generation Of Retail Analytics

   This is Part 2 of the Retail TouchPoints Retail Analytics feature, a two-part series which highlights current…

News October 22
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Leveraging Retail Analytics To Make Better Marketing Decisions

This is Part 1 of the Retail TouchPoints Retail Analytics feature, spotlighting how retailers can make better marketing…

News October 16
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