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Grubhub Deploys Cashierless Checkouts at Campus C-Store
Using the Amazon “Just Walk Out” technology, Grubhub Campus has introduced cashierless checkout at convenience stores at Loyola University Maryland. Students, faculty and staff scan a QR code to enter…
News August 29
10 Key Tips for Scaling Personalization in Retail
Fast-moving innovation is a tricky thing. What was a surprise-and-delight experience for customers two years ago is now an expectation. And when that expectation isn’t met, it’s a big problem.…
Executive Viewpoints August 29
How Verizon Personalizes CX, from Engagement to Post Purchase
Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that connection is. That’s why the retailer and mobile service provider uses multiple…
Features August 29
WSJ: Rite Aid Prepping for Bankruptcy That Could Limit Opioid Lawsuits’ Impact
Rite Aid is reportedly preparing for a Chapter 11 bankruptcy filing that could take place within weeks, according to the Wall Street Journal. Quoting people familiar with the situation, the…
News August 28
Instacart, Klaviyo Move Closer to IPO Filings
Instacart has moved another step closer to an IPO, filing an S-1 form with the Securities and Exchange Commission (SEC) but not providing information on how many shares the company…
News August 28
Nordstrom Doubles Down on Rack Business Following 8.3% Revenue Drop
Nordstrom’s net sales decreased 8.3% year over year in Q2 2023, which ended on July 29. The company pointed to the wind-down of Canadian operations and the shift in timing…
News August 28
Pacsun Expands Unified Commerce Strategy with New POS
Pacsun is expanding its partnership with Manhattan Associates to further its unified commerce vision. The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its…
News August 28
Salesforce Predicts Just 1% YoY Online Sales Growth for U.S. Holiday Season
U.S. ecommerce sales this holiday season are forecasted to reach $273 billion, a 1% year-over-year growth rate, according to the Salesforce Shopping Index, which tracks online data and preferences of…
Features August 28
Stimulating Impulse Purchases When the Thrill is Gone
Impulse purchases are an important part of a consumer brand’s revenue growth management (RGM) strategy. A brand’s impulse strategy works in step with retailers to understand where to place a…
Executive Viewpoints August 28
