Retail TouchPoints

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Stop Simply Optimizing Ads, and Start Designing for the Shopper Journey

Many advertisers have traditionally focused on tactical considerations in their performance marketing campaigns: placement strategies, creative formats and bid optimizations. Marketing used to operate in pretty predictable cycles, where you…

Executive Viewpoints April 1

CVS Opens Second of 20 Planned Small-Format Pharmacy-Only Stores in Chicago

CVS Health has opened an “apothecary-style” store in Chicago’s West End, the second of nearly 20 small-format stores — with footprints averaging just 3,000 square feet — that the retailer…

News March 31

Target Faces Boycott Threat as Teachers’ Union Urges Members to ‘Shop Local’

The 1.8-million-member American Federation of Teachers (AFT) union has passed a new resolution urging members to boycott Target stores as a way to protest the retailer’s anemic reaction to the…

News March 31
Iconic British retailer Marks & Spencer is bringing its bestselling womenswear to America in partnership with Nordstrom, part of M&S’s ambition to become a global brand.

Marks & Spencer Selects Nordstrom for U.S. Fashion Debut

Iconic British retailer Marks & Spencer is bringing its bestselling womenswear to America in partnership with Nordstrom, part of M&S’s ambition to become a global brand. Last summer, the retailer…

News March 31

Shoptalk: AI Hot Takes from Google, The Home Depot, David Yurman, OpenAI & More

AI suffused the entire Shoptalk Spring event last week in Las Vegas, from an exhibit floor that was flooded with AI-powered tech, solutions and services to the scores of sessions…

Features March 31

How AI is Reshaping Retail Discovery: The AI Readiness Checklist Brands Need Now

The rules of retail visibility have changed. AI is already reshaping how shoppers discover, evaluate and decide. Visibility is moving upstream. Authority is becoming a performance signal. Product data is…

Executive Viewpoints March 31

Meta Sees Lab Stores as Sites for ‘Retail R&D for our Discovery Economy’

Meta is turning its Meta Lab pop-up in midtown Manhattan into a permanent flagship. The company has signed a 10-year lease agreement for the five-level, 15,000-square-foot townhouse adjacent to the…

News March 30

Aldi Enhances Digital Experience with Instacart Solutions

Fast-growing value retailer Aldi has launched a redesigned U.S. website and mobile app, powered by Instacart’s Storefront Pro enterprise commerce platform and fulfillment solutions. The revamped digital solutions are designed…

News March 30

Why Retail Needs to Go Back to Video to Move From Insight to Action

Retail has never lacked data. What it has consistently lacked is clarity. At NRF this year, the conversation was dominated by AI — agentic systems, automation layers, conversational interfaces and…

Executive Viewpoints March 30
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