Retail TouchPoints
Foot Locker Drags Down Dick’s Outlook as Brand Promotions Spread Across the Market
Top Stories
Latest Posts
TikTok Shop Sellers Gain Easier Access to Their Own User-Generated Content
Many sellers on TikTok Shop, which is driven by discovery, face a second challenge after they have attracted a potential customer’s attention: instantly communicating to the shopper that they are…
News March 27Forget Gens X, Y and Z; This Year, Focus on Shopper Archetypes
Shoppers aren’t defined by the generations they belong to anymore; instead, they’re clustering around mindsets, according to BNPL service Afterpay’s Spring/Summer 2026 Trends Report, which analyzed U.S. first-party spending data…
Features March 27Why Intelligent Shopping Needs AI and Omnichannel to Work Together
Attracting and retaining consumer attention has never been more challenging. Technology has changed rapidly over the last few decades, giving rise to new communication methods and consumer expectations for instant…
Executive Viewpoints March 27Tariff Refunds: Crucial Advice from a Former U.S. Customs Attorney
Chris Duncan, a former attorney for U.S. Customs and Border Protection, outlines two key steps every company should take right now to protect their tariff refunds. These are simple steps…
Features March 26Live from Shoptalk: How Victoria’s Secret’s CEO Engineered a Transformational Turnaround
Victoria’s Secret is marking nearly five years as a standalone company with a remarkable business bounce-back. The retailer achieved a 5% sales increase in FY 2025, which ended Jan. 31,…
Features March 26The Unstoppable Shopper: Why U.S. Consumer Spending Is Expected to Defy the Odds in 2026
Retailers have posted healthy quarterly gains, and NRF released a robust 4.4% growth forecast for 2026. Discover how a divided economy, the "experience" boom, and escalating global risks are defining…
Features March 26Home Depot Sharpens Focus on Pros with Acquisition of HVAC Distributor, New Digital Tools
The Home Depot continues to bolster its offerings for its professional customers with a revamped digital workspace aimed at helping pros manage and grow their businesses and the acquisition of…
News March 26Live from Shoptalk: Boot Retailer Tecovas Kicks Revenues Higher with AI-Powered Store Operations
Western lifestyle and apparel brand Tecovas aims for a relaxed, friendly customer experience in its 60 stores — many of which offer open bars serving alcoholic drinks, and all of…
News March 26Ebay Hosts ‘Community Resale’ Events: 48-Hour Livestream Bonanza & Fashion Edit Curated by NYC Tastemakers
After more than three decades of marketplace dominance, Ebay finds itself at the center of a growing enthusiasm for resale, and it’s not letting the moment pass it by. For…
News March 26


















