Retail TouchPoints

Furniture Retailer Cozey Opens LA Pop-Up, Plans Permanent Stores in NYC and Montreal

Starbucks Adds Performance Incentives for Hourly Workers

Starbucks will add a shot of motivation for its hourly workers when it rolls out a new incentive program, with rewards based on each store’s performance, in July. Baristas and…

Retail Reality and the End of Luxury Exceptionalism

For decades, luxury operated with the belief that it was insulated from the rules of retail. Scarcity, brand power and tightly controlled distribution shaped behavior as much as demand, with…

Cost Pressures Push Resale from Optional to Essential — for both Consumers and Retailers

Consumers had already begun to discover the joy and benefits of shopping secondhand, and now economic pressures have accelerated that adoption. In 2025, 59% of consumers shopped secondhand apparel, a…

Walmart México to Deploy Connected Store Platform in Small-Format Stores; Supercenters to Follow

By the end of 2026, Walmart de México y Centroamérica will deploy a connected store platform from Vusion across its Walmart Express smaller-format stores, to be followed by installations throughout…

Canada Goose Spreads its Wings into Nordstrom as it Expands Marketplace Presence

Seeking to strategically expand its presence in the marketplace ecosystem, Canada Goose has partnered with Mirakl in order to activate on select marketplace channels while maintaining control over product presentation,…

Allbirds IP Acquired for $39 Million

Sustainable footwear retailer Allbirds has been acquired by American Exchange Group (AXNY) for $39 million in a deal including Allbirds’ intellectual property and certain other assets and liabilities. The purchase…

Home Depot Recruits AI Transformation Specialist as New Technology Leader

The Home Depot has named Franziska “Fran” Bell, PhD, as its new EVP and Chief Technology Officer (CTO), effective April 6. Bell most recently led AI transformation as Chief Data,…

Stop Simply Optimizing Ads, and Start Designing for the Shopper Journey

Many advertisers have traditionally focused on tactical considerations in their performance marketing campaigns: placement strategies, creative formats and bid optimizations. Marketing used to operate in pretty predictable cycles, where you…