Retail TouchPoints

Lolli And Pops Improves Customer Experiences With Video Analytics

Lolli and Pops, a candy retailer with a growing presence nationwide, is focused on driving customer delight.  Self-described as “the purveyors of sweetness,” the Lolli and Pops team uses video…

H&M has unveiled its new video ad for the Alexander Wang collection, something that fashion lovers have been buzzing about for quite some time. This is the first time an American…

Toshiba Global Commerce Solutions Joins Motorola PartnerEmpower Program

Toshiba Global Commerce Solutions, a provider of POS technology for the retail industry, has joined the Motorola PartnerEmpower Program to further expand its omnichannel offerings. In signing the Global Systems…

Target Holiday Plans Include Free Shipping, New Apps And Seasonal Deals

Target has announced a series of new initiatives for the holiday season to provide customers with more valuable and memorable experiences. With overall conversions on digital channels increasing by 20%…

Sonic Automotive Improves Product Sales By 38% With MicroStrategy

More retailers are arming their sales associates with mobile technology so they can properly inform shoppers about products, pricing and more. One particular automotive retailer is staying ahead of the…

This Time, J.C. Penney Picks A CEO With Operations Savvy

The CEO position at J.C. Penney has been a bit tenuous as of late, to say the least. Former Apple exec Ron Johnson tried to turn things around by attempting…

B2X Raises $15 Million, Acquires The Service Solutions

B2X Care Solutions, a provider of customer care solutions for smartphones, has raised $15 million in a Series B round of funding led by Earlybird Venture Capital. The company also…

Zumur Receives $700,000 In Seed Funding

Zumur, an online shopping engine, has received the first half of a $1.4 million seed round. The funds will be used to help the company refine the engine for its…

Are Retailers Investing In Quality Employees?

Think about the last time you entered a retail store. Did you interact with a store associate? If you did, what added guidance did the associate bring? Did they influence…