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Independent Grocers Face an AI Reckoning on Customer Ownership, Retail Media and the Future of the Shopping List
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Is Uber Shaking Up The Same-Day Delivery Competition?
There are a variety of services at retailers’ disposal to help them get products to customers faster. Deliv, for instance, partners with malls, while retailers like Amazon are taking on…
Executive Viewpoints May 6Nordstrom Tests Curbside Pickup In 20 Locations
Nordstrom is aiming to expand its omnichannel fulfillment options by testing curbside pickup in 20 locations nationwide. Currently, the department store retailer offers a buy online, pickup in-store option, so…
News May 6Spotlighting Social Commerce Superstars!
By Alicia Fiorletta, Senior Editor A few weeks ago, I had the amazing opportunity to speak on a webinar focused on the top five trends in social commerce. My goal for…
Executive Viewpoints May 54 Things You Can Learn From Customer Complaints: Employee Edition
People are not easily pleased. If you’ve worked in retail for more than an hour, you’ve figured that out. But no matter how cranky a customer may be, there is…
Executive Viewpoints May 55 Persona-Based Segments To Fuel Your E-Commerce Personalization And Optimization Plan
Uncovering patterns and trends in behavior is a key step for marketers who are analyzing, optimizing or personalizing web sites. This ongoing effort can be achieved by creating segments in…
Executive Viewpoints May 5Flourish Of Thomasville Prepares For Expansion With Harbortouch POS
Melissa Taylor, Co-Founder of Flourish of Thomasville, started her business because she wanted to make a difference. She refers to her shop as an “encouragement store” — a hub of products that…
Features May 5Toshiba Integrates With SAS To Strengthen Retail Loyalty
Toshiba Global Commerce Solutions has signed an agreement with SAS that enables the two companies to integrate retail promotions and loyalty systems with business analytics processes. The agreement is the…
News May 5The Next Billion-Dollar Retail Opportunity? Mobile
For retailers anxious to crack the code on mobile marketing to their smartphone-empowered shoppers, look no further than these numbers: 30% of shoppers aged 16-34 use apps to plan out…
Executive Viewpoints May 5Coach Completes Stuart Weitzman Acquisition
Coach, Inc., has completed its acquisition of Stuart Weitzman Holdings LLC, a designer and manufacturer of women’s luxury footwear. Coach purchased the brand from private equity firm Sycamore Partners in…
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