Retail TouchPoints

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Store Tours: The Importance Of Keeping Customer Service In-House At B&H Photo

StoreTours with: Moshe Leeds, B&H Photo Video Pro-Audio Moshe Leeds discusses the importance of keeping the call center in-house at B&H. “We call ourselves ‘The Professional Source’ because that is…

News July 9

Indie Marketplace Moorea Seal Drives Social Engagement And Sales With Like2Buy

For independent retailers, the vital first step for building a thriving business is creating a community of engaged customers. Over the years, Instagram has become a valuable network for brands…

News July 9

Jane.com Boosts Revenue With New Mobile App

Retailers can experience significant results by optimizing mobile in their business models. For example, Jane.com generates 70% of its total revenue from mobile and handheld device traffic since launching its…

News July 8

Did Whole Foods Address Its Pricing Problem The Right Way?

Last week, John Mackey and Walter Robb, co-CEOs of Whole Foods, admitted to a pricing faux pas. The New York City Department of Consumer Affairs (DCA) discovered that area store employees…

Executive Viewpoints July 8

Peapod Re-Launches Mobile App

Online grocery shopping and delivery service Peapod has unveiled a new mobile app that touts improved features and functionality, such as Filter and Order Genius. The Filter feature is designed to…

News July 8

American Apparel Shows Financial Desperation With Latest Turnaround Plan

Over the past year, American Apparel has faced a slew of brand and financial struggles. Now, the clothing manufacturer and retailer has revealed new details on a strategic turnaround plan…

Features July 8

Sole Society Steps Into The Future With $8 Million Funding Round

Sole Society has won $8 million in Series B funding from Nordstrom and Insight Venture Partners, and is now armed with the financial support needed to fuel its aggressive expansion…

News July 8

Balance Innovations Hires New President And CEO

Balance Innovations, a provider of reconciliation and cash office management solutions, has named Darren Knipp its new President and CEO. Knipp’s background includes 12 years at Perceptive Software, where he…

News July 8

Value City Boosts Omnichannel Conversions With CloudTags

Up to two thirds (66%) of retailers say omnichannel consumers are 11% to 100% more profitable than single-channel consumers, according to Retail TouchPoints research. In order to engage these digitally…

Features July 8
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