Retail TouchPoints

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Tips To Capture Last-Minute Gift Shoppers

By Roy Erez, Loop Commerce According to psychologists, 20% of us are chronic procrastinators. We put off finishing tasks at home, work, school and in relationships, so it’s not surprising…

Executive Viewpoints August 31

ModCloth Taps Customer Feedback To Design Namesake Label

Every shopper wants to feel like her favorite brands and retailers understand her, including her preferred size, and favorite colors and silhouettes. As a result, some retailers are leveraging customer…

Features August 31

Dairy Queen Ramps Up Payment Security With Netsurion

Cyber criminals are becoming increasingly sophisticated and are implementing new tactics to capture customer data. As a result, retailers need to constantly fortify their payment systems in order to ensure…

News August 28

Neiman Marcus Expands Visual Search Across Product Categories

After the successful limited rollout of a visual product search solution, Neiman Marcus has expanded the offering across all product categories. The upscale department store retailer initially launched the visual…

News August 28

Five Questions Retailers Should Address To Improve The In-Store Experience

By Mike Lewis, TimeTrade  There’s no shortage of interest in the rise of mobile and online shopping, but the truth of the matter is that brick-and-mortar stores continue to dominate…

Executive Viewpoints August 28

How Interactive Intelligence Is Helping Improve Customer Service At B&H Photo

With: Don Brown, Interactive Intelligence Don Brown shares insights into how Interactive Intelligence is automating B&H call center processes. The company also works with Kohl’s and other large retail companies.…

News August 28

A&P Sells Pharmacy Assets, Inventory To Rite Aid For $8.1 Million

Great Atlantic & Pacific Tea Co. (A&P) received approval from a U.S. bankruptcy court to sell pharmacy assets and inventory from 12 of its 25 in-store pharmacies to Rite Aid…

News August 27

Target Tests New Dining Concepts In 14 Stores

Target will roll out new dining concepts in 14 test stores starting in October 2015, according to a report from USA Today. The big box retailer will open fast-casual chain…

News August 27

Sherwin-Williams Launches In-Store Color Selection System

Sherwin-Williams, a specialty retailer of painting supplies, has introduced ColorSnap, a new color system designed to help consumers and professionals select appropriate paint colors. The ColorSnap experience includes an in-store…

News August 27
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