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Michaels Expands Delivery Options via DoorDash and Uber Eats

Michaels will expand same-day delivery from its 1,200+ stores through new partnerships with DoorDash and Uber Eats. The…

Exclusive: Automated Voice Agents are Hurting Customer Retention

Everyone’s been there — you try your mightiest to get the machine on the other end of the…

Retail’s Boundary-Breakers: 20 Industry Leaders Challenging the Status Quo

Walmart Leases Space for Senior-Focused Primary Care in 23 Locations

Walmart will lease clinical space for senior-focused primary care centers at 23 Walmart Supercenter stores in Florida, Georgia,…

Southwest Airlines Taps TikTok Creators to Offer ‘Shoppable Flights’

Southwest Airlines is partnering with creators in various subcultures of TikTok to both highlight travel inspiration and offer an…

Boxed.com Relaunches Under New Ownership

Bulk essentials retailer Boxed.com has been relaunched by online wholesale retailer MSG Distributors, which acquired the brand out…

Conn’s to Close 71 Stores Following Bankruptcy Filing

Conn’s Home Plus, which filed for Chapter 11 bankruptcy protection in the Southern District of Texas on July…

Amazon Teams with Better Business Bureau to Sue Fake Review Site

Amazon and the Better Business Bureau (BBB) have jointly filed a lawsuit seeking to shut down ReviewServiceUSA.com, a…

Levi’s Ecommerce Revamp Already Driving Improvements as Brand Moves Toward Becoming DTC-First

Levi Strauss & Co. (LS&Co) has shared details of its progress in becoming a DTC-first business, a big…