High Touch Required Across Channels as Belt Tightening Hits The Luxury Market
With the retail industry taking a hit due to the economic downturn, the luxury sector is also feeling…
News June 26
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Retail Case Study: ShopNBC Boosts Average Basket Size with Multivariate Testing
In order to quickly test site changes without disrupting their online store, ShopNBC.com needed a solution to cater…
News June 19Oracle Delivers Comprehensive Suite Of Retail Apps with Release 13
The wait is over. After three years of purposeful acquisitions of best-of-breed retail applications Oracle Retail has introduced…
News June 19Virgin Protects Customer Experience With Transaction-Level Monitoring
“If the system times out for 20 or 30 seconds that’s an eternity for customers at checkout,” says…
News June 19Drawing Up Plans For Retailers To Find a Financial Connection With Social Networks
If I knew exactly how to monetize social networks I wouldn’t be writing this column. I would probably…
News June 12Retailers Turning To New Media, New Tactics To Avoid BTS, Holiday Season Discounting Pitfalls
With the positive effects of tax rebates helping to spike sales in May, retailers are now focusing on…
News June 12Nielsen Launches Mobile Service To Better Track Shopping Behavior
Retailers may be able to market more efficiently to their mobile customers with a new service from Nielsen. …
News June 12Mobile Phones Emerging As Fourth Sales Channel, Cisco Study Shows Retailers Tap Into All Touchpoints
Mobile devices are quickly emerging as a fourth sales channel for retailers, according to a new study from…
News June 6Newly Launched Borders.com Site Builds On Customer Loyalty Program
Borders Group is hoping to bring the store feel into customers’ homes with the new Borders.com website, which…
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