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NRF 2011 SAS Customer Intelligence suite social media analytics

Social Media Analytics Solutions Front And Center At NRF 2011

As retailers strive to garner real-time actionable insight at every touch point, solution providers are responding with tools…

News January 26
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Solution Spotlight: Engage121 Taps The Social Sphere For Customized Retail Communication

Concept:With social media’s rise as the preferred communications platform for consumers, Engage121, Inc. created Engage121: Enterprise, a social…

News January 26
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TouchPoints TV: James Han, Tyco Retail Solutions

James Han, Tyco Retail Solutions Han describes Tyco’s continuing dedication and investment in the retail industry, through data-driven…

News January 26
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GNC Taps RedPrairie For Warehouse, Workforce Management

With 5,500 stores receiving merchandise from just three distribution centers, General Nutrition Centers (GNC) needed a warehouse management…

News January 25
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TouchPoints TV: David Gruehn, Microsoft

David Gruehn, Microsoft Gruehn talks about retail industry trends and how Microsoft is working, along with partners, to…

News January 25
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Lands’ End, Orvis and Saks Fifth Avenue Among Top For Online Customer Service

In its 13th Annual Mystery Shopping Study, the etailing group has named nine retailers as the best performing…

News January 24
Cabela's cross-channel Digby mobile commerce mobile optimized web site

Cabela’s Adds Mobile Commerce

As mobile commerce continues to expand rapidly, sporting goods retailer Cabela’s recently launched a new, mobile optimized web…

News January 21
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Starbucks, Disney and Guess Up The Ante With Mobile POS

With great speculation that 2011 will be the year of the “mobile wallet,” retailers continue to explore the…

News January 20
crm microsoft retail

Microsoft Makes A Splash With Dynamics AX, CRM 2011

Specifically targeting midsize and enterprise specialty retailers, Microsoft has announced an updated version of its Dynamics AX for…

News January 20
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