Latest In: News

Bazaarvoice content Facebook Millennials ratings research reviews survey Twitter user-generated content

New Study Helps Retailers Reach Millennials [Infographic]

To thrive and survive in the competitive marketplace, retailers must have a firm understanding of the shopping preferences,…

News January 30

TouchPoints TV: Greg Petro, First Insight

Greg Petro, First Insight The retail industry has been buzzing about the concept of gamification to improve customer…

News January 30
#TPTVRETAILER

TouchPoints TV: Jeff Warzel, David’s Bridal

Jeff Warzel, David’s Bridal David’s Bridal, a First Insight customer, has applied the solution to its product assortment…

News January 30
Customer loyalty Facebook foursquare loyalty points retail RSPA social loyalty Twitter

Incite Amps-Up Loyalty Programs With Social Sharing Features

As social networking and word-of-mouth strategies become more prominent within the retail industry, merchants are striving to increase…

News January 27
#TPTVRETAILER

TouchPoints TV: David’s Bridal Honored With Customer Engagement Award

Michael Toth, VP of Business Systems, David’s Bridal For David’s Bridal, timing is everything. Through a partnership with…

News January 27
CEO customer service in-store experience inventory Kmart Lou D'Ambrosio margins Mickey Klein product assortment

Sears Holdings Corp. Closes Sears And Kmart Locations Due To Poor Holiday Results

While some retailers experienced increased sales during the 2011 holiday season, Sears Holdings Corp. is closing up to…

News January 26
Ability Commerce e-commerce ecommerce holiday shopping trends m-commerce mCommerce mobile commerce mobile strategy prospects

Holiday Shopping Trends Highlight The Increasing Importance Of A Mobile Strategy

When referring to all the shopping that went on between Thanksgiving and Christmas Day 2011, the term “holiday”…

News January 23
Kronos Kronos Inc Mark Smith mobility Retail TouchPoints Solution Spotlight solution spotlight workforce management

Kronos Streamlines Workforce Management Via InTouch Time Clock

Editors’ note: We have simplified the Retail TouchPoints Solution Spotlight. The new form is available here. The proliferation…

News January 23
apparel merchadising VICS

VICS Study Shows Item-Level RFID Gaining Traction

More retailers are initiating RFID pilots to track in-store item sales, according to a study recently released by…

News January 23
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank