Latest In: News

#SHOPORG12PODCAST Debbie Hauss Digby

TouchPoints TV: David Sikora, Digby

  David Sikora, Digby Dave Sikora, CEO of Digby discusses location-based marketing in order to help retailers engage…

News October 2
apple Apple Passbook Dan Dufault Fandango Gartner Research Genius Customer Engagement Platform iPhone loyalty program Merchant Warehouse mobile mobile payment NFC Paula Rosenblum retail Retail Systems Research Retail TouchPoints Sephora Walgreens

Apple Passbook Offers Retailers Greater Opportunity For Mobile Engagement

Apple has once again taken the market by storm with the introduction of the iPhone 5, but arguably…

News October 1
Avaya call center mobile retail Retail TouchPoints routing optimization social media video

Avaya Enhances Call Center Technology With Mobile, Video And Social Media Interaction

As the number of methods and devices available for customer interaction continues to grow, consumers have become less…

News October 1
Jesta I.S. pos retail Retail TouchPoints Town Shoes Vision Merchandising

Town Shoes Rolls Out Inventory Management Solution

Town Shoes, a mall-based retailer of high-grade footwear and fashion accessories, fully implemented Vision Merchandising and Vision Store…

News October 1
Execution Management retail Retail TouchPoints workforce management

adidas Partners With RedPrairie To Improve Workforce Management And Stakeholder Benefits

adidas selected the RedPrairie Workforce Management (WFM) solution to increase employee productivity, optimize scheduling and deliver optimal customer…

News October 1
e-commerce Facebook Facebook gifts gifts payment sharing starbucks Warby Parker

Facebook Unveils New Gifting Capabilities To Keep Pace With E-Commerce

Facebook yesterday launched Facebook Gifts, a new feature on the social network that allows users to purchase and…

News September 28
3point5.com challenges customer satisfaction education engagement eXperticity games gamification Goal Zero quizzes retailers shopping experience store associates training videos

Goal Zero Boosts High-Tech Product Sales With Multimedia Training Platform

Store associates are vital contributors to shoppers’ brick-and-mortar browsing and buying experiences. Stellar in-store employees act as first-hand…

News September 27
apparel Digby engagement Facebook fans likes m-commerce mobile youth youth market

Fox Head Launches Mobile Site Targeting Youth Market

As the 2012 holiday shopping season approaches, many retailers are executing smartphone and tablet commerce strategies to drive…

News September 26
alicia fiorletta #SHOPORG12PODCAST OrderDynamics TouchPoints TV

TouchPoints TV: Michael Benadiba, OrderDynamics

  Greg Flynn, SVP of Products, Brainshark Larger retailers successfully are keeping a constant pulse on the wants…

News September 26
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank