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90% Of Consumers Say Free Gift With Purchase Increases Brand Loyalty

“Free gift with purchase” promotions offer shoppers an extra incentive to buy, and can provide the retailer offering…

News December 7
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CampSaver.com Increases Conversion Rates With Email Marketing

Despite the rise of mobile and social media marketing, email still plays a pivotal role in retailers’ cross-channel…

News December 5
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Completing The Cross-Channel Challenge

More than three quarters (76.2%) of retailers either have a cross-channel strategy in place or are planning to…

News December 4
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PeriscopeLISTENS Integrates Employee Feedback Into Customer Experience Management

Best-in-class retailers leverage Customer Experience Management (CEM) solutions that collect shopper feedback across channels and integrate insights to…

News December 4
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TouchPoints TV: Video Recap Of The Cross-Channel Survey Report

  Completing The Cross-Channel Challenge A majority of retailers (76.2%) have either implemented or committed to a cross-channel…

News December 4
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Local Merchants Rethink Daily Deals As Groupon Sees Rise In Holiday Sales

Following a bumpy ride with daily deal sites, some retailers are questioning the value of the strategy. A…

News November 30
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Calls Answered In Under 60 Seconds Generate More Purchases

Though merchants’ rapid responses to customer phone calls clearly impact a consumer’s likeliness to buy from and recommend…

News November 30
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Fanzz Empowers Shoppers With Self-Serve Tablet Stations

 There are several ways retailers can integrate tablets into brick-and-mortar engagement strategies. One tactic is to equip on-floor…

News November 29
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NCR Acquires Retalix For $650 Million

NCR Corp. has announced today that it will acquire Retalix Ltd., a provider of POS and supply chain…

News November 29
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