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New Study Reveals Email Messaging Can Offset Shopping Cart Abandonment Rates

Retailers are developing better messaging that discourages online shopping cart abandonment, a major concern in e-Commerce, and entices…

News November 23
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Gilt Groupe Extends Flash Sales To More Than 100 Countries

Consumers are gravitating to flash sale sites in an effort to obtain designer goods at a highly discounted…

News November 22
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Optimizing In-Store Customer Service During The Holiday Shopping Season

Black Friday is days away and retailers are arming store associates with excess inventory to satisfy shoppers looking…

News November 21

TouchPoints TV: Scott Silverman, Ifeelgoods

Scott Silverman, Ifeelgoods Gamification is coming to the forefront as shoppers continue to tap into foursquare and shopkick…

News November 21
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GourmetGiftBaskets.com Taps Online, Email Targeting To Boost Customer Engagement

Targeting and personalization strategies allow retailers to refine marketing materials, offers and messaging based on consumer preferences. By…

News November 18

Connecting The Dots Between Mobile Marketing And Commerce

Part 2 of the Retail TouchPoints Mobility Report Mobile technology is becoming a necessary component of the retail…

News November 16
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Oracle’s Cross-Channel Commerce Platform

Following Oracle OpenWorld 2011 held in San Francisco in October, Retail TouchPoints connected with Mike Webster, General Manager…

Executive Viewpoints November 16
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Open-Source Supermarket API Enhances Data Availability, Includes 150,000 Items In 2,400 Grocery Stores

Concept: Supermarket API is an open source application-programming interface specifically designed for the grocery industry. Developed by AisleFinder,…

News November 16

Reading Apple’s iWallet Tea Leaves

Another mobile commerce patent from Apple in November. Surprised? Not likely. This application, filed last year and released this…

News November 16
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