The Latest

Filter by Topic

Filter by Type

Amazon Black Friday Cyber Monday e-commerce ecommerce Gary Schwartz holiday shopping m-commerce Matt Shay mCommerce mobile commerce National Retail Federation NRF online shoppers online shopping ShopSavvy Thanksgiving

A “Cyber Friday” Means A “Black Monday” For Malls

As I sat thoughtfully on a Sunday afternoon, wedged between Black Friday and Cyber Monday, I had a…

News December 1
CrossView customer engagement customer satisfaction mobile commerce mobile point of sale mobile pos Moosejaw

Moosejaw Implements CrossView Mobile POS To Enhance Customer Satisfaction

Moosejaw recently announced the implementation of CrossView’s new handheld mobile POS solution into Midwest stores. Based on the…

News December 1
aeropostale Maple Lake QuickAllocation retailers

Maple Lake QuickAssortment Solution Refines Product Assortment Management, Enhances Customer Satisfaction

Concept: Maple Lake, a software and services provider for specialty retailers worldwide, recently launched the latest version of…

News December 1
Black Friday Cyber Monday e-commerce loading time m-commerce mobile purchases mobile site speed Strangeloop

Enhancing The Mobile Experience Beyond Cyber Monday

The holiday shopping season is in full force, making optimized online, mobile and in-store customer experiences a priority…

News November 30
complaints customer interaction customer service engagement Facebook feedback George Anderson RetailWire Twitter

Retailers Largely Ignoring Customers on Facebook

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on…

News November 29
competitive intelligence price optimization pricing Retail TouchPoints Revionics

Revionics Partners With RivalWatch To Add Competitive Intelligence To Pricing

Revionics has entered a strategic partnership with RivalWatch, a provider of Internet-based competitive intelligence services. The partnership will…

News November 29
e-gift cards Facebook gift cards loyalty TowerGroup Wrapp

Digital Gift Card Services Increase Loyalty, Create Seamless Exchange And Redemption Process

Gift card purchases are expected to reach $100 billion in sales by 2012, according to research firm TowerGroup…

News November 28

ShopText Launches ScanTxt To Leverage Offline Mobile Campaigns

ShopText, a mobile marketing and loyalty solutions provider, recently launched ScanTxt, a web-based mobile marketing solution which combines…

News November 25
books-a-million EAS

Books-A-Million Partners With Checkpoint Systems To Enhance Customer Experience Through EAS Solution

Books-A-Million has teamed with Checkpoint Systems to reduce shrink and enhance the in-store customer experience through Checkpoint’s electronic…

News November 25
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank