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Chief Operating Officer Dick Johnson Foot Locker traffic traffic analysis traffic patterns video analytics

Foot Locker Improves Customer Satisfaction With Traffic Intelligence Solutions

Retailers are seeking more effective tools and technologies to help them understand consumers’ in-store browsing and buying journeys.…

News October 10
Completing The Cross-Channel Challenge Debbie Hauss Deloitte Research Manhattan Associates mobile retail Retail TouchPoints showrooming Showrooming: Scourge of Inspiration The Dawn Of Mobile Influence The e-Tailing Group The True Experience Of One: Personalizing The Mobile Shopping Experience

Maybe It’s Time To Embrace Showrooming By Debbie Hauss, Editor-in-Chief The term “showrooming” carries with it a very…

Executive Viewpoints October 10
Completing The Cross-Channel Challenge cross-channel customer data Debbie Hauss retail Retail TouchPoints shopper engagement survey data

Exclusive Survey: Increasing Profits From Cross-Channel Shoppers

Most retailers are realizing that their cross-channel customers are more profitable than their single-channel customers. Armed with that…

News October 9
e-commerce hybris social engagement social media Social Media and Shopping Survey

U.S. Consumers Prefer Shopping On E-Commerce Sites Over Social Networks

Numerous studies have indicated that consumers are utilizing social networking sites to learn about sales and new products,…

Features October 9
Amazon best buy Brian Kinsella Channel IQ customer service etailing Gartner Manhattan Associates mobile mobile commerce mobile payment retail Retail TouchPoints showrooming

Showrooming: Scourge Or Inspiration

Retailers globally are terrified of being turned into “showrooms” for their online competitors. And their fear is real. …

Executive Viewpoints October 9
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Email Remarketing Tackles Shopping Cart Abandonment

Approximately 80% of online shoppers have placed items in their digital shopping carts then left the sites without…

News October 9
Bob Carr Heartland Payment Systems retail Retail TouchPoints store operations The Home Depot

Heartland Payment Systems Saves Merchants More Than $262 Million

Heartland Payment Systems has announced the financial growth of its U.S. merchant customers, who have gained more than…

News October 9
baseball conversion rates in-store traffic promotions retail Retail TouchPoints ShopperTrak ShopperTrak Managed Service shopping experience

Padres Ballpark Store Implements ShopperTrak To Assess Traffic Trends, Increase Conversion Rates

The Padres Majestic Team Store, the ballpark-based store selling San Diego Padres baseball team fan products, announced the…

News October 9
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Walmart Introduces Reloadable Prepaid Card Service

Walmart is launching an affordable and convenient way for customers to load money onto individually branded prepaid cards…

News October 9
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