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TUMI Taps iPad Application As Customer Service Tool

Customers of TUMI, known for its premium travel products and accessories, expect a high level of service when…

Are Cash Registers On The Way Out? By Kim Zimmermann, Managing Editor There are segments of the retail…

Privalia Maximizes Cross-Channel Engagement With IBM Smarter Commerce

Flash sales are enticing consumers to browse and buy with the promise of coveted products at discounted prices.…

Capital One Provides Personalized Deals To ShopSavvy Users

Capital One is partnering with ShopSavvy to deliver personalized offers to ShopSavvy mobile app users while shopping in-store.…

Foursquare Expands Credit Cards Program With First Data Solution

Foursquare has implemented the OfferWise solution from First Data, an electronic commerce and payment processing company, to enable…

EarthLink Partners With ANXeBusiness To Launch Retail PCI Compliance Solution

EarthLink, provider of IT and communications solutions, is partnering with ANXeBusiness Corp., a provider of compliance solutions, to…

Creating Omnichannel Strategies That Resonate With Today’s Empowered Consumers

Following is Part 1 of the Retail TouchPoints series focused on Analyzing The Omnichannel Consumer. Part 2, which…

Cloud-based Portals Streamline Retailer-Supplier Collaboration

  This is Part 4 of the Retail TouchPoints series, titled: Retailer-Supplier Collaboration: The New Operational Imperative. Click…

Four Simple Reasons Retail Analytics Matter

Traditional retailers worldwide are challenged with going head to head with online shopping. From PCs to smart phones…