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SDL Acquires Bemoko To Extend Customer Experience Management Leadership

SDL, a provider of software and services designed to improve customer experience management, has acquired bemoko, a supplier…

News March 12
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Leading Retailers Embrace New Solutions To Drive Omnichannel Success

  Following is Part 2 of the Retail TouchPoints series focused on Analyzing The Omnichannel Consumer. In this…

News March 11
e-commerce Infor retail Retail TouchPoints Robert McKee

The Future Of Retail: Harnessing Technology And Big Data For Big Sales

When it comes to the use of technology in retail, we’ve only begun to scratch the surface of…

Executive Viewpoints March 11
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Standing Out In A Crowd(ed) Inbox

During the holiday season, the average consumer receives about 38 promotional emails from retailers each week, according to…

Executive Viewpoints March 11
Aberdeen Group Best-in-class strategies to overcome disconnected customer experience customer data customer experience mid-market retail Retail TouchPoints store operations

Mid-Market Retailers Compete Using Cross-Channel Execution

More mid-market retailers are embracing cross-channel strategies in order to compete in an increasingly challenging marketplace. Almost one…

Features March 11
checkpoint systems retail Retail TouchPoints

Checkpoint Systems Offers Video Solution For In-Store Marketing, Loss Prevention

In-store video applications can empower retailers to improve the brick-and-mortar experience in several ways. Pairing content publishing capabilities…

News March 11
cloud-based solutions customer satisfaction EMV loyalty programs mobile payment NFC payment options store operations

South Bend Brew Werks Adds New Payment, Loyalty Options With Genius

The payment space constantly is evolving, particularly with the U.S. transition to the Europay, MasterCard and Visa (EMV)…

News March 11

Instead Of Re-Platforming, Revisit Your Site Search

By Terry Costa, VP of Marketing, SLI Systems Most online retail sites reach the point where they need…

Executive Viewpoints March 11

Redner’s Warehouse Markets has found success by focusing on improving the online customer experience. Within the past year,…

Executive Viewpoints March 8
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