The Latest

Filter by Topic

Filter by Type

content solution spotlight

Jetlore Launches Platform That Leverages Content To Build ‘Relationship Commerce’

Jetlore has delivered a technology solution designed to enable retailers to use content to open up a continuous…

News June 21
backcountry brand identity Executive ViewPoints IKEA jeff lapatine marketing seigel+gale Zappos

Why The Demise Of The Home Bookcase Should Matter To Marketers

You learn a lot about people by what’s on their home bookcases. Books read, music listened to, photos…

Executive Viewpoints June 21
credit cards free shipping installment payments Millennials research recap shopper preferences

54% Of Shoppers Prefer Installment Payment Plans Over Free Shipping

Shoppers value offers like free shipping and discounts — but not as much as the chance to pay…

News June 21
call center Manhattan Associates omnichannel customer service solution sales solution spotlight

Manhattan Associates Scales Up Call Center Customer Service Functionality

Manhattan Associates has enhanced its Omni-Channel Customer Service Solution, providing call center customer service representatives with a single…

News June 21
Customer loyalty Executive ViewPoints Extole matt roche personalization referral marketing

Referral Marketing’s Golden Rules

For many marketers, referral marketing (not to be confused with advocate marketing) is an afterthought not worth doing…

Executive Viewpoints June 21
Aveda Belk Chico's crm crmc customer relationship management Etsy gamestop Lowe's loyalty marketers marketing strategies

Top CRM Questions Asked By Marketers For Marketers

Last week I attended the annual Customer Relationship Management Conference (CRMC) in Chicago. With approximately 700 retailers, solution…

News June 20
ad fraud mobile product marketing programmatic advertising retail therapy rich media

Retail Therapy In Mobile Programmatic

By Tanvi Kapoor, InMobi The jump to programmatic advertising on mobile is a key item on any retailer’s…

Executive Viewpoints June 20
aptos Cloud customer customer engagement engagement Epicor retail RetailROI

Aptos Celebrates One-Year Anniversary of ‘Engaging Customers Differently’

Retail technology solution provider Aptos is celebrating the one-year anniversary of its spin-off from Epicor Software Corporation. During…

News June 20
Albertsons c&s entrepreneurs esls lowes foods moneytree RSR Research shoptalk startups unilever venture capital vtf capital westfield labs

Attention Entrepreneurs: 5 Tips For Attracting VC Investment

Significant venture capital (VC) investment in retail and its associated technologies traditionally has been the exception rather than…

Features June 19
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank